I really don’t know if it’s the recession or the general services of financial companies, but it seems that in the recent times the complaints against the companies has gone up multi-fold. According to Financial Services Authority reports that showed the trends from 2006-2008, poor customer service and exorbitant fees of finance companies seem to be the main areas against which customers are grousing about. The lending sectors of the financial industry, the banks and the lending agencies seem to be the ones facing the brunt of the customer’s ire. The rise in complaints against these sectors is a shocking 122 % in the last three years. The high charge complaints have increased by 259 % and customer service complaints have risen by 71 % in the same period.
Other complaints include [...]
Tag Archive | "poor customer service"
Complaints Against Finance Companies On The Rise
Posted on 09 September 2009.
Posted in Finance0 Comments
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